Privacy Policy

1. Who We Are

This website is operated by SB Videobase LTD, trading as VideoBase, a corporate video production company based in Co. Kildare, Ireland.

We are the data controller for the personal data collected through this website. If you have any questions about how we handle your data, you can contact us at info@videobase.ie.

2. What Personal Data We Collect

We collect personal data in the following ways:

Contact form

When you fill in the contact form on this website, we collect your name, email address, and the message you send. You may also choose to provide your phone number and company name — these are optional.

Analytics

We use Google Analytics (GA4) to understand how visitors use this website. This may collect data such as your approximate location, device type, browser, and pages visited. This data is aggregated and does not personally identify you. Google Analytics uses cookies to collect this information — see section 6 below for more on cookies.

3. How We Use Your Data

• To respond to your enquiry and discuss your video production project
• To understand how our website is being used so we can improve it
• To fulfil any contract we enter into with you

We do not use your personal data for automated decision-making, profiling, or direct marketing without your explicit consent.

4. Our Legal Basis for Processing

Under GDPR, we process your data on the following legal bases:

• Legitimate interests — responding to enquiries submitted via our contact form
• Contract performance — processing data necessary to deliver services you have engaged us to provide
• Consent — for analytics cookies, where required

5. Who We Share Your Data With

We do not sell or rent your personal data. We may share it with the following third-party services that help us operate this website:

• Vercel — our website hosting provider
• Google Analytics — website analytics
• Email delivery provider — used to forward contact form submissions to us

All third-party providers are required to handle your data securely and in compliance with applicable data protection law.

6. Cookies

This website uses cookies. Cookies are small text files stored on your device that help us understand how the site is being used.

We use Google Analytics cookies to collect anonymous information about how visitors use this site. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. You can also control cookies through your browser settings.

7. How Long We Keep Your Data

We retain enquiry data for as long as is necessary to respond to your request and for a reasonable period afterwards in case of any follow-up. We do not keep personal data beyond what is necessary for the purpose it was collected.

8. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

• Access — to request a copy of the data we hold about you
• Rectification — to have inaccurate data corrected
• Erasure — to request deletion of your data in certain circumstances
• Restriction — to request that we limit how we use your data
• Portability — to receive your data in a structured, machine-readable format
• Objection — to object to processing based on legitimate interests

To exercise any of these rights, email us at info@videobase.ie. We will respond within one month.

9. Right to Complain

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority for data protection.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.